General Sales conditions

  1. ORDERS: Orders accepted by our Sales Department presuppose acceptance of our General Conditions of Sale.
  2. PRICES: The prices in our price list must be considered as retail prices. Any granting of discount will be that which is agreed with our Sales Department with the prior acceptance of the Bezares S.A. General Management.All prices are considered for the goods located in our Casarrubios del Monte warehouses. The carriage costs will be charged to the recipient, Bezares S.A. will not be liable for the treatment the goods receive during the transport.The despatches will be sent by the transport companies as instructed by our customers.
  3. TAXES: The taxes in force are not included in our price list. Any change to the current taxes or the imposing of new ones would be considered as for payment in addition to the established price list.
  4. DELIVERY TIMES: Delivery times will depend on demand, the delivery of raw materials by our suppliers or other problems caused as a result of force majeure.
  5. DISPUTES: The Madrid Courts and Tribunals will have the sole and exclusive jurisdiction for any Legal-Administrative disputes, said city being accepted as the location for any matters of compliance that may arise and the buyer revoking the right to any other jurisdiction which may apply.
  6. PAYMENT TERMS: These will be those agreed with our Accounts Department.
  7. GUARANTEES: All of our products are guaranteed against all manufacturing faults. The guarantee for use will be understood as for one year commencing from the date of the despatch of the goods, with the reservation that the guarantee will depend on the treatment that the goods had received and will only be valid with a necessary report from our Technical Service Department.The manufacturer will not be liable to pay any compensation for loss of profits or losses brought about by product defects beyond that stated in this same point in regard to the guarantee.
  8. RETURN OF GOODS: In order to make any return of goods we must be advised in advance. Our warehouses will not accept any despatch of returned goods that are sent “Carriage Due” unless authorised by BEZARES, S.A. The return of goods will not be accepted once 30 days have elapsed from the date of the delivery note.
    1. All returned materials will be inspected by the materials reception department to decide on their state.
    2. The material must be completely new, without having been used and that is currently on sale, this being that it is not obsolete.
    3. The system for refunds will be as follows:
        1. 95% of the invoice value will be refunded from the day following the sale of the article, under the conditions stated in point 2.
        2. 75% will be refunded for the articles invoiced in the year prior to the year in progress.
        3. No returns will be accepted after two years from the date of the delivery note.
    4. The refund will be deducted from future invoices, provided that the customer is up to date with payments.
    5. It is absolutely necessary that any return is previously informed, and authorized by Bezares’ After-sales Department. Each package has to include inside, complete documentation explaining the reasons of the return, and the sticker outside, showing us “RETURN”. The forms and the stickers are included inside the packing of all Bezares products.
  9. LIABILITY: Bezares, S.A. will not be held liable under any circumstances for their use or the defective assembly of its products, for breakdowns caused by external agents, excessive loads, inadequate lubrication, defects that may appear in the fitting of gear boxes to used vehicles, or for any other cause or accident outside of its control.
  10. SPECIAL MANUFACTURING ORDERS: All of the prices in our price list are for Standard manufacturing; for any special manufacturing order the offer will be adapted to the particular circumstances.
  11. PLANS AND DESCRIPTIONS: Bezares, S.A. retains ownership of all of the plans, models and technical documents supplied to its customers. They cannot be used, copied, reproduced, etc. without the prior express written authorisation of BEZARES, S.A. Bezares, S.A. reserves the right to take such legal action as is appropriate.
  12. INSURANCES: Bezares, S.A. will arrange insurance to cover damages and losses only if it is expressly requested by the purchaser. The cost of said insurance will be charged separately to the customer.
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